Good managers apply radical candor.
Kim Scott worked for Sheryl Sandberg at Google. After a presentation to triumvirate Larry, Sergey, and Eric, Sandberg wanted to help Scott by offering real-time feedback. Scott was having a hard time hearing it until Sandberg said “You know, Kim, I can tell I’m not really getting through to you. I’m going to have to be clearer here. When you say um every third word, it makes you sound stupid.” This helped Scott define her model for management success – radical candor. | learn more