retail therapy

What’s Amazon’s market share?

Is it 35% or 5%? “Amazon is a big company, but what does that mean? How big is ‘big’? What does ‘dominant’ or ‘scale’ or ‘huge’ mean when US retail is $6 trillion every year?” Written by VC Ben Evans. | learn […]

retail therapy

Let the holiday resales begin

From Deloitte: “With the resale market growing 21x faster than the retail apparel market in the past three years, we wondered if holiday shoppers would be willing to gift a used item. We found that just over a quarter (27 […]

retail therapy

The do’s and dont’s of creating a D2C brand

“When it comes to creating a great D2C brand, there are so many little moving parts to consider. So we thought it would be worth checking in with marketers who have remarkable D2C experience for their advice on the subject. […]

retail therapy

The rise of the DTC telemarketer

Retailers, including the hip direct-to-consumer variety, are more often turning to phone calls and text messages to reach potential customers. “Telemarketing is no longer relegated to scammers, insurance companies and debt consolidation firms. Unsolicited calls and texts are becoming a […]

retail therapy

Amazon Go has some new competition

“Several start-ups think they have solutions that can compete with the multinational tech giant.” I find the challenge of local ordinances (like requiring cash payments) really interesting here. | learn more

retail therapy

The cost of Starbucks’ open bathroom policy

“Monthly visits to Starbucks dropped 6.8% compared with other nearby coffee shops after the open-bathroom policy was put in place in May 2018, according to a joint study released Tuesday by academics from the business schools at the University of […]