AI-enhanced replies change the game. People rate these messages higher, and the conversation partners as “closer and more cooperative.” But that breaks down as soon as people suspect an algorithm was invovled in the response. So AI helps, unless you […]
It never fails to impress me how one can learn by sending emails to the right folks. “I didn’t know the answer to this one, so I sent an e-mail to Alcoa’s Closure division (I figured that Alcoa knows about anything […]
For the founders among us, check out this article by Dave Bailey that does a wonderful job of explaining how to write your investor updates for maximum results. If you’re a founder who isn’t writing investor updates, maybe start now […]