They hung up on you on purpose. “To keep bosses happy, Tenumah explained, agents develop tricks. If your average handle time is creeping up, hanging up on someone can bring it back down. If you’ve escalated too many times that […]
“The e-commerce giant, which has spent years automating tasks previously done by humans in its facilities, has deployed more than one million robots in those workplaces, Amazon said. That is the most it has ever had and near the count […]
In a woo-woo type shop on the east coast I saw a little card promoting ‘structured water’ (same thing, different name) that they make on site with lots of ‘possible benefits.’ Now, Wikipedia labels it a “marketing scam” and that’s […]
In a woo-woo type shop on the east coast I saw a little card promoting ‘structured water’ (same thing, different name) that they make on site with lots of ‘possible benefits.’ Now, Wikipedia labels it a “marketing scam” and that’s […]
The Economist wrote it was ~2%. Seems high? “The article doesn’t explain how they arrived at 1.8%. And since the Economist speaks in the voice of God (without bylines), I can’t corner and harass the actual journalist.” So, this blogger […]
The Economist wrote it was ~2%. Seems high? “The article doesn’t explain how they arrived at 1.8%. And since the Economist speaks in the voice of God (without bylines), I can’t corner and harass the actual journalist.” So, this blogger […]
“She wasn’t trying to grow her personal brand: Under the coach’s guidance, Trecartin started posting three times per day about her water bottle accessory company CharCharms.” It’s working! She generated over $6 million of revenue last year. ~ learn more
This is a casual conversation between two people who invest in and operate multiple d2c brands. “This week, [Fan Bi is] joined by Kelcey Lehrich, CEO of 365 Holdings, to talk about what actually works in DTC today and how […]
I wonder if this led to a tense meeting at Google HQ. “Temu completely shut off Google Shopping ads in the U.S. on April 9, with its App Store ranking subsequently plummeting from a typical third or fourth position to […]
“Effective Monday, April 21st, 2025, and until further notice, we will temporarily suspend the collection and shipping of business-to-consumer (B2C) shipments to private individuals in the United States where the declared customs value exceeds USD 800.” ~ learn more