retail therapy

A post mortem for skincare brand Disco.

“Shutting Disco down resulted in the loss of millions of investor capital from friends, family, close connections, and funds I respect and trust. A few key decisions led to our downfall. Below are some reflections on what went wrong at […]

retail therapy

The North Face gets social media.

“The North Face pulled an elaborate marketing stunt on TikTok and delivered some rain gear via helicopter to a woman in New Zealand, whose complaint about the brand went viral on the platform.” ~ learn more

retail therapy

Best Buy will sell glucose monitoring systems.

“Best Buy will soon begin carrying continuous glucose monitoring devices that require a prescription, opening the door to broader future healthcare product offerings ordered by physicians for their patients.” They seem to be targeting the diabetic market, which sadly just […]

retail therapy

What happens to all the stuff we return?

Here’s a well-researched piece about the reverse logistics industry. “A century ago, the average return rate at Penney’s was probably something like two per cent; before Internet shopping truly took hold, retail returns had risen to more like eight or […]