AI customer service on United.
AI customer service on United. “haha no ma’am but I get that a lot” Grace called United after a snowstorm cancellation and got rebooked in about 20 minutes by a voice that sounded very AI, down to doing a quick […]
AI customer service on United. “haha no ma’am but I get that a lot” Grace called United after a snowstorm cancellation and got rebooked in about 20 minutes by a voice that sounded very AI, down to doing a quick […]
Ring just showed the surveillance future. “a world where biometric identification could be unleashed from consumer devices to identify, track, and locate anything — human, pet, and otherwise.” Amazon pitched “Search Party” as lost-dog reunions, but the ad also made […]
China’s doing more on AI disclosure, but also not that much. “China is essentially the only major country to enact a preemptive, upstream requirement that all AI-generated video be labeled, watermarked, and traceable across the stack.” The piece explains why […]
Who is Michael Grimes? He’s a tech investment banker. “He played hours of FarmVille before the Facebook IPO and actually worked as a driver before taking Uber public.” John Coogan argues Grimes is a rare tech banker who goes obsessively […]
Showering in innovation. A couple years ago Jolie figured out how to position a showerhead as a beauty product because filtering water is good for hair. The capitalist innovation train is rolling at full steam now at the HigherDOSE company… […]
Driverless vans in China are unstoppable. “In China, driverless delivery vans have become a total meme, they plow through crumbling roads, fresh concrete, motorcycles, anything. Nothing stops them.” Your delivery is on the way! ~ learn more
A rogue hacker. These unsuspecting retailers were just living their ordinary lives when someone hacked a Shopify app they had installed and, “ran a script to refund millions of dollars in seconds… crazy.” The internet is a dangerous place. ~ […]
Google Maps as market maker. The app is not just reflecting, but actively organizing urban demand, transforming restaurant survival “into a cumulative-advantage dynamic that looks remarkably similar to the way capital compounds in financial markets.” ~ learn more
When odds become absurd. “You’d need to play Powerball for roughly 5.6 million years to have a 50% chance of winning once.” This website shows two lotteries being played every second, making the astronomical odds of a jackpot win visible […]
GenAI ads outperform human ones. “GenAI-created ads see 19% higher click-through rates than human-created ads.” NYU and Emory researchers found that even product packaging influenced by Generative AI boosts creative performance. As usual, when AI usage was disclosed, it tanked […]