better doing

Seek first to understand.

A story about consulting: “Whenever I arrive in a new context—a new client engagement or a new team in an ongoing gig—I seem to arrive right in the middle of something. A significant planning event, a technical design session for […]

better doing

Lie still in bed.

“In my search for ways to fix my sleep schedule, I came across a seemingly simple piece of advice: Lie still in bed. … Just like you can practice going to sleep at a reasonable hour, so can you practice […]

better doing

Scale, the Big-O problem.

One of the problems I’ve had growing up in the small business world is underestimating the impact of scale. For example, when I ran eComfort, we mostly only needed one server to host our website. My lack of experience led […]

better doing

Less is more.

On podcast Hidden Brain, Niro Sivanathan of the London Business School talks about how to make a convincing argument. If you have several points in support of your argument, it’s best to ignore the weakest ones. Instead of adding to […]

better doing

Belief is contagious.

“You can surround yourself with people who are sure that birds aren’t real, or find a community to reinforce that the patent medicine you’re taking works. And that will increase its positive placebo effect.” ~ learn more

better doing

Are fancy fragile solutions overrated?

“Is the choice between 4-wheeled and 2-wheeled suitcases archetypal of some broader category? Do we often err in choosing fancy fragile solutions that work best in ideal circumstances over simple rugged solutions that perform better in merciless reality?” ~ learn more

better doing

How to communicate when trust is low.

This is written in a co-founder context, yet broadly applicable. Will revisit the next time I find myself in a low-trust relationship. There’s tons of valuable reminders in here. “The way trust gets rebuilt is by ✨small, positive interactions✨. If […]

better doing

Squeeze the hell out of the system you have.

Systems have scale limitations. Sometimes you just need to upgrade to the next level of system to handle the next level of scale. That upgrade comes at a price, both up-front and forever. So before taking the plunge, do try […]

better doing

When forming a new habit, consider not starting small.

“The ‘tiny habits’ theory works by drastically reducing the amount of effort. It takes a lot of effort to do a whole strength-training routine, so that’s a high barrier. Makes sense to reduce it. The problem is that you’re often […]