better doing

The twelve leverage points to intervene in a system.

“Meadows started with the observation that there are levers, or places within a complex system (such as a firm, a city, an economy, a living being, an ecosystem, an ecoregion) where a “small shift in one thing can produce big […]

better doing

The secretary problem.

If you had a pool of 100 applicants for a secretary position, but had to hire or reject each applicant promptly after their interview, how many should you interview before making a hire? ~ learn more

better doing

Admitting what is obvious.

“This happened to me recently. I admitted a truth that was probably obvious to everyone around me, but not to myself: I’m a writer. This sounds so obvious that it feels like it is a joke. I write a weekly […]

better doing

Seek first to understand.

A story about consulting: “Whenever I arrive in a new context—a new client engagement or a new team in an ongoing gig—I seem to arrive right in the middle of something. A significant planning event, a technical design session for […]

better doing

Lie still in bed.

“In my search for ways to fix my sleep schedule, I came across a seemingly simple piece of advice: Lie still in bed. … Just like you can practice going to sleep at a reasonable hour, so can you practice […]

better doing

Scale, the Big-O problem.

One of the problems I’ve had growing up in the small business world is underestimating the impact of scale. For example, when I ran eComfort, we mostly only needed one server to host our website. My lack of experience led […]

better doing

Less is more.

On podcast Hidden Brain, Niro Sivanathan of the London Business School talks about how to make a convincing argument. If you have several points in support of your argument, it’s best to ignore the weakest ones. Instead of adding to […]

better doing

Belief is contagious.

“You can surround yourself with people who are sure that birds aren’t real, or find a community to reinforce that the patent medicine you’re taking works. And that will increase its positive placebo effect.” ~ learn more

better doing

Are fancy fragile solutions overrated?

“Is the choice between 4-wheeled and 2-wheeled suitcases archetypal of some broader category? Do we often err in choosing fancy fragile solutions that work best in ideal circumstances over simple rugged solutions that perform better in merciless reality?” ~ learn more