better doing

Duct tape.

“A founder asked me how she should prioritize which leadership roles to hire first. It led to a conversation about one of my favorite things: duct tape.” ~ learn more

better doing

Time for a Code Yellow?

“I promised myself never again. Never again would I call a code-yellow. Code-yellows suck, drain team morale, and they leave a lingering distaste amongst all those involved. Yet, during my 8-years at Instacart, they were our most effective and consistent […]

better doing

Most people don’t care about quality.

“Paul has published an essay about official photographs of politicians. In it, he expertly points out the various deficiencies of some of them and where they show a distinct lack of quality. But, here’s the thing, I don’t think anyone […]

better doing

Why you shouldn’t build your career around existential risk.

“If you’re anti-capitalist, you need capitalism. If you’re anti-communist, you need communism. “Any PR is good PR”. Any attention is good attention. If you’re anti-something it means that something exists and it’s important enough to be anti-it. In fact, the […]

better doing

The not-so-fake citizen.

“I was labeled a “fake citizen” because while I had written an article all about it, I hadn’t actually done anything about it. Fair point, actually.” ~ learn more

better doing

Gimmicky product display boost sales.

“In 2 field experiments and 4 online experiments, researchers found that: When a candy store displayed boxes of chocolates in a cylindrical shape (vs a standard cube), sales increased by 189.3% …” ~ learn more

better doing

You must read at least one book to ride.

“I was going to say that this was a post about how we should all take a moment to reflect on the unreasonable effectiveness of cracking open a book in the age of YouTube, but I guess what I actually […]

better doing

Is employee performance really Gaussian distributed?

Spoiler — nope. “The unspoken first step here was to assume a Gaussian bell curve when it comes to employee performance. And, heck, why not? The folks in HR who were paying attention during psychology class recall that a great […]