The problem with mental health bots.

In October 2022, Wired took a look at the most popular mental health chatbots on the market and the research backing them. “[A] 2020 review that pooled all the data on mental health chatbots available at the time concluded that, while the bots “have the potential to improve mental health,” there wasn’t enough evidence to definitively conclude this, and studies so far had a high risk of bias and conflicting results.” My bet is that the chatbots of 2020 (and 2022) will differ greatly in ability from those of 2024. Let’s hope we can better measure performance by then! learn more

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