Mise-en-place for knowledge workers

What an excellent analogy! I especially appreciate the Finishing Mindset – “In cooking, a dish that is 99% finished has zero value.” More: “Knowledge work is unique among skilled professions in that we lack a culture of systematic improvement. Other skilled trades – from carpenters to welders to nurses to pilots – have been around long enough and are repeatable enough that the best practices are widely understood.” | learn more