AI customer service on United.
AI customer service on United. “haha no ma’am but I get that a lot” Grace called United after a snowstorm cancellation and got rebooked in about 20 minutes by a voice that sounded very AI, down to doing a quick […]
AI customer service on United. “haha no ma’am but I get that a lot” Grace called United after a snowstorm cancellation and got rebooked in about 20 minutes by a voice that sounded very AI, down to doing a quick […]
Does Amazon illegally price fix? “Yesterday, California Attorney General Rob Bonta filed for an immediate halt to what he says is a widespread price-fixing scheme run by the largest online retailer in America, Amazon.” The piece argues Amazon leverages the […]
AI scents for deeper sleep. I don’t have the slightest clue if this is based on any real science. But if it is, it’s really cool. “Kimba algorithm analyzes your biometric data in real-time and optimizes scent therapy according to […]
Every company needs a stuntperson. “In December 2025, hosted a mock “funeral” for the U.S. penny at the Lincoln Memorial in Washington, D.C., marking the end of its 230+ year production run with hundreds of people in attendance.” Brianne Kimmel […]
DoorDash’s real AI advantage. In response to a viral AI doomer article, Stratechery went town on their silly example of Doordash being an AI-loser. “DoorDash not only has the most restaurant data, but also exclusive data in terms of customer […]
Default choices crown winners. “When millions vibe-code their way to a working app, the stacks it chooses become the stacks.” Amplifying surveyed 2,430 open-ended prompts across real repos to see what tools Claude Code actually installs and configures when you […]
Pliny’s jailbreaking is so good that frontier labs specifically train on his repo. Because he knows this, he is able to add backdoors to the newest models. Daniel Blank argues Pliny’s jailbreaks are not a sideshow, they are training data […]
Connecting AI is cheap. “Connecting things to our AI engines is cheap, and getting cheaper.” The post argues the bubble comparisons to railroads and telecom miss the key point: once the model exists, adding new use cases looks more like […]
Austin reviews ‘unusual’ $25 million Long Center contract over arts grant fees and oversight. “Austin Current’s review of the contract raised questions about how much money the city is paying for specific services. Some of the hourly rates listed in […]
Man accidentally gains control of 7,000 robot vacuums. “the same credentials that allowed him to see and control his own device also provided access to live camera feeds, microphone audio, maps, and status data from nearly 7,000 other vacuums across […]