retail therapy

Amazon’s warehouses embrace chaos. 

You’d be forgiven for thinking Amazon keeps their warehouses organized. By eschewing the concept of fixed stocking locations, Amazon has managed to increase the efficiency of their warehousing and fulfillment. | learn more

retail therapy

HBR is down on Amazon Go grocery store. 

Three authors writing for Harvard Business Review take a skeptical view of the prospects for Amazon Go. They make the case that tech adoption in retail often falters, using comparisons like RFID and self-checkout. I think they are missing the […]

retail therapy

Amazon Go and the future. 

Ben Thompson of Stratechery offers his analysis of the business model behind Amazon Go. Amazon is moving variable costs to fixed costs. “The best way to build a moat, though, is to actually put in the effort to dig it, […]

retail therapy

Supreme Court to decide on online sales tax. 

“Internet Retailer asked retailers and consumers how they think a ruling—expected by the end of June after arguments this spring—will impact them.” Notably, this isn’t impactful for Amazon because they already collect sales tax everywhere. It’s also inevitable, in my […]

retail therapy

On the Whole Foods shortages. 

I’ve heard speculation about Amazon’s influence being the source of the recent stock-outs. This convincing article instead lays the blame on a new inventory efficiency campaign that’s working well – maybe too well. | learn more

retail therapy

Will the rapidly shrinking store save retail? 

“The shift comes, analysts say, as Americans flock from the suburbs to city centers, where space is at a premium. Big-box stores on the outskirts of town are no longer convenient nor practical for millennials with tiny apartments and no […]