retail therapy

Sales tax is coming to the internet. 

This week, the Supreme Court overturned the Quill vs North Dakota decision from 1992 that’s kept sales tax from reaching all online transactions. I think it’s good that the interstate commerce loophole is going away, but managing the complexity of […]

retail therapy

Everything that’s wrong with Amazon Spark. 

“Launched by Amazon in early 2017, ‘Spark’ is an app-within-an-app that is intended to promote product discovery and social sharing within Amazon’s ecosystem. Never heard of it? You’re not alone.” | learn more

retail therapy

Attack of the micro brands. 

Scott Belsky, founder of Behance and CPO at Adobe, discusses micro brands (similar to Andy Dunn’s DNVBs). His view on how this trend impacts designers is interesting, given his design background (Behance is a platform to showcase and discover creative work). | learn […]

retail therapy

Amazon’s warehouses embrace chaos. 

You’d be forgiven for thinking Amazon keeps their warehouses organized. By eschewing the concept of fixed stocking locations, Amazon has managed to increase the efficiency of their warehousing and fulfillment. | learn more

retail therapy

HBR is down on Amazon Go grocery store. 

Three authors writing for Harvard Business Review take a skeptical view of the prospects for Amazon Go. They make the case that tech adoption in retail often falters, using comparisons like RFID and self-checkout. I think they are missing the […]

retail therapy

Amazon Go and the future. 

Ben Thompson of Stratechery offers his analysis of the business model behind Amazon Go. Amazon is moving variable costs to fixed costs. “The best way to build a moat, though, is to actually put in the effort to dig it, […]