retail therapy

The truth about delivery app tipping.

The truth about delivery app tipping. Travis Kalanick argues, “Delivery app tipping isn’t about feedback mechanisms.. it’s a tool for maximizing price paid by consumers… eaters are economically irrational with tip.” This practice exploits human psychology to boost app revenues […]

retail therapy

The norm of haul culture.

The norm of haul culture. “Consumers’ bedrooms have become the new changing rooms, and ‘haul culture’ has made excessive purchasing the norm.” Gen Zers and me are apparently guilty of buying multiple sizes with the intention of returning most. However, […]

retail therapy

Coffee chains under pressure.

Coffee chains under pressure. Recent bankruptcies among coffee chains highlight challenges like high coffee prices, adverse weather, and costly tariffs. “Starbucks is in the midst of a restructuring plan that involves closing underperforming stores and cutting staff.” ~ learn more

retail therapy

They’re not hiding this turnaround.

They’re not hiding this turnaround. From Christian Friedland, cofounder of Build.com, who once shared the small town of Chico, CA with this company: “[Lulu’s Fashion Lounge (NASDAQ: LVLU)] is trading at 0.046x sales ($14.4M market cap on $316M revenue) – […]

retail therapy

Thrasio cofounder on the Operators podcast.

Thrasio cofounder on the Operators podcast. “What’s it like to build the fastest-growing company in American history… and then watch it all come crashing down? We sat down with John Hefter, co-founder of the legendary Amazon aggregator Thrasio, for a […]

retail therapy

Shein’s first French stores.

Shein’s first French stores. The Chinese e-commerce giant is stepping into physical retail, announcing plans to open its first stores in France. Paris Mayor Anne Hidalgo is not a fan: “[this store] is contrary to the ecological and social ambitions […]

retail therapy

The last days of social media.

The last days of social media. Here’s a missive about the end of the era of social media, the start of the AI-generated content swamp era that we’re in now, and a hope for a future where someone has created […]

retail therapy

The Three Americas.

The Three Americas. “The first America is the speculative class, and its engine is artificial intelligence. … The second America is the real economy. With 75% of new jobs in healthcare and social assistance, our workforce is being absorbed by […]

retail therapy

Streetwear brands losing steam?

Streetwear brands losing steam? “The trick is to move on to the next must-have before the existing one goes mainstream. But smaller brands lack the capital to scale up quickly and keep innovating. A newcomer’s invention only has a year […]