retail therapy

James Cash Penney and the ‘golden rule’

From the New York Times in 1971, resurfaced because of the chain’s recent bankruptcy filing. “In an interview on his 93d birthday, he said that the profit sharing plan for employees that he started in 1907 had been largely responsible […]

retail therapy

The fourth great unlock

Scott Galloway is impressed by Amazon. “Any customer, vendor, supplier or worker who wants a near-virus-free supply chain, a criterion that has gone from zero to light speed in 90 days, will have a selection set of one.” | learn more

retail therapy

What’s happening to book sales?

They’re up in many categories, down in others. Amazon deemed books non-essential, slowing orders. Meanwhile startup Bookshop.org is growing out of control. One of their main selling points seems to be that they’re not Amazon. | learn more

retail therapy

The anti-Amazon alliance

Ben Thompson writes in Stratechery, reminds us that “everyone in commerce is, whether they realize it or not, in the Anti-Amazon Alliance, and that provides plenty of motivation.” | learn more

retail therapy

Shopify launches Shop mobile app

There are a lot of independent retailers on the Shopify platform. This is novel because the platform is normally behind the scenes. This app is consumer-facing, tying together multiple retailers into one experience. | learn more

retail therapy

Are bankruptcy floodgates opening?

This recent issue of the newsletter Petition contains a bunch of interesting insights. Retailers are so far notably absent from restructuring. Why? One reason: it’s hard to do a Going Out of Business Sale when stores aren’t open. | learn more