Seeing like a software company.
Seeing like a software company. This is a great take-off based on the book Seeing Like a State, which provided me with a foundation for understanding large centralizing forces like governments. “Thinking in terms of legibility and illegibility explains so many of the things that are confusing about large software companies.” The piece explores how tech companies strive for “legibility” to make work measurable and predictable, yet depend heavily on “illegible” work—those untracked, informal processes that often drive actual productivity. ~ learn more