Never Split the Difference: Negotiating as if Your Life Depended on It
I liked this book so much that I’m planning to re-listen to it soon with a notebook handy. I first heard Chris Voss on Shane Parrish’s podcast, and I really liked his style. He was a former FBI hostage negotiator, and shares stories from that world. Much of his content contradicts negotiation conventional wisdom, and I’m always a sucker for a contrarian view. Just a few examples: BATNA sets you up to fail. Getting counterpart to say NO is more important than YES. Don’t meet in the middle. (View on Amazon)