to your health

Walmart will exit the health clinic business.

“Healthcare is expensive to run. We were finding that the increased labor and operating costs environment, like with reimbursement, both public and private, made it difficult (to run the business) and obvious we had to close,” Walmart spokeswoman Marilee McInnis […]

retail therapy

Home Depot + Walmart for faster shipping.

I think this was only a matter of time. Redundant logistics networks are really expensive. “The Home Depot is the first retail client of Walmart GoLocal, which uses Walmart’s expansive network to deliver products for businesses of all sizes.” | learn more

retail therapy

Walmart does away with layaway.

I’m surprised by this for two reasons. First, I’m surprised that layaway remained an option until now. Second, I’m surprised that Walmart is leaving it to Affirm to provide credit to customers. I remember underestimating them when they were starting […]

retail therapy

The increasing complexity of product returns

“Amazon and Walmart both use artificial intelligence to decide whether it makes economic sense to accept a return. These merchants can absorb the cost. But for smaller merchants, returnless refunds are a recipe for financial disaster.” | learn more