“The business school version of why DoorDash won is that they had the right strategy. They launched in the right markets, acquired the right restaurants, and designed the marketplace the right way. The Silicon Valley hustle culture version is that […]
The FTC went after them for harming the whole trifecta — consumers, drivers and restaurants. “The settlement includes a monetary judgment of $140 million against Grubhub, which is partially suspended based on the company’s inability to pay the full amount. […]
The FTC went after them for harming the whole trifecta — consumers, drivers and restaurants. “The settlement includes a monetary judgment of $140 million against Grubhub, which is partially suspended based on the company’s inability to pay the full amount. […]
“A study by researcher Intouch Insight found that nearly half (49%) of delivery orders have a discount attached. That included 65% of orders on DoorDash, 55% on Uber Eats and 27% on Grubhub.” ~ learn more
“The lawsuits, filed today, August 27, in Cook County circuit court, contain a multitude of allegations, including that the companies use bait-and-switch tactics to fool customers into thinking they’ll be paying lower fees compared to what they’re ultimately charged.” | learn more
There’s consolidation happening in the online food business. Grubhub had been in talks with Uber but those broke down because of antitrust concerns. I think we’re coming to the tail end of the VC-sponsored discounts for consumers in this market. | learn […]
If this doesn’t earn an 🙄 and 🤦♂️, I don’t know what does. “The bills propose that food delivery apps be limited to charging restaurants no more than 10 percent commission, and require them to be licensed through the city’s […]
Delivery-only restaurants, also called ghost kitchens, haven’t won me over as a consumer. The lack of a brick & mortar affiliation is certainly part of the problem. Affiliating a ghost kitchen with a brick & mortar brand I already trust […]
Restaurant delivery service Eat24, now owned by GrubHub, was once a scrappy independent upstart. Back then, they had to figure out how to stretch their ad budget to the max. They found the answer on a porn site and turned […]
“It also appears to publish shadow pages without owners’ consent—sometimes in direct competition with real websites.” The tone of this article implies GrubHub’s motive is sinister. I don’t share the author’s views. However, the topic is interesting and therefore worth […]