better doing

You’ll figure it out

On management: “A formative idea for a younger me: give the people who work for you a chance to resolve complex issues on their own.” | learn more

better doing

Avoiding the nirvana fallacy

“We know today much more than we knew one hundred years ago. It seems reasonable to expect that in another hundred years, today’s level of knowledge will seem low. If we look at all of the past beliefs that today […]

better doing

Amp it up!

From Frank Slootman, former CEO of Data Domain and ServiceNow and now CEO of Snowflake. “There is room up in organizations to boost performance by amping up the pace and intensity. Considerable slack naturally exists in organizations to perform at […]

better doing

Why content is king

“We’re going to analyze media from a systems perspective, and explore the properties that make it a good source of power.” | learn more

better doing

Throwing bodies at the problem

I went searching for examples of adding manpower to solve an immediate problem. I found this instead. Adding headcount has diminishing returns because of indivisibility, ramp-up time, and communications overhead. I am still interested in the inverse: when does it work? If […]

better doing

You’re only as good as your worst day

“Across the board, we tend to measure performance by what happens when things are going well. Yet how people, organizations, companies, leaders, and other things do on their best day isn’t all that instructive. To find the truth, we need […]

better doing

Buy don’t build

“Standing up and managing a service or building a custom service is a common desire for engineers. It’s usually a major mistake, that ends up costing a ton of time and money.” | learn more