Principles of shaping

The fine folks at Basecamp have released a manual that teaches the world how they work. This page covers a topic they call shaping. It’s supremely interesting and especially relevant if you manage digital products, though I think it’s great even if you don’t. “When we shape the work, we need to do it at the right level of abstraction: not too vague and not too concrete. Product managers often err on one of these two extremes.” learn more