HBR is down on Amazon Go grocery store.
Three authors writing for Harvard Business Review take a skeptical view of the prospects for Amazon Go. They make the case that tech adoption in retail often falters, using comparisons like RFID and self-checkout. I think they are missing the long-term march of progress and focusing on the short-term adoption curves. As Ben Thompson noted in last week’s issue, Amazon has both the capital and technology to make it happen. | learn more